Business Case preparation, project governance & funding plan proposal, external suppliers identification & selection, existing operational processes review with identification of strengths & pain points, workshops facilitation with decision makers, new technologies and industry wide best practices awareness , decision making details elicitation and consolidation
Verification of project's compliance with internal & external policies / regulations, gap analysis, business requirements consolidation, target solution specification, SLA validation between project's participants, impacts / risks / dependencies identification, organisation of steering committees with sponsors, support model preparation
Rehearsal & production readiness assessment, quality assurance, pilot delivery & rollout waves planification, training & handover to BAU / support teams, customer sign-off management & product ownership transfer, KPIs creation & after care, product promotion & adaptation to new business areas